Sales Support Assistant Netherlands

Wat ga je doen?

• You are the first point of contact for our customers; you inform customers about our product range, stock positions, prices and conditions for delivery and service
• You ensure that all data per customer are recorded correctly and on time in the ERP system (Microsoft Dynamics AX 2012) and assist in preparing quotations
• You take care of all administrative tasks within the department, such as the accurate and timely processing of orders, requests for credit notes and requests for promotional material
• You send order confirmations and monitor customer orders in terms of delivery time and specific customer requirements (in consultation with the Planning Department)
• You ensure correct handling of complaints and take action together with Sales to prevent future complaints and increase customer satisfaction

Wat vragen wij?

• We expect excellent communication skills both verbally and in writing, good command of the Dutch and English languages.
• Excellent knowledge of Office programmes such as Word and Excel and of course administrative processes
• In view of the w- At Edelman, providing service and quality to our customers is key. We are looking for a new professional with a result-oriented and customer-oriented attitude. You work accurately and with attention to detail
• You are a team player, but can also work well independently. You are good at planning and organising, you think in terms of solutions and you take initiativeeight of the client portfolio, a higher professional education level with several years of relevant work experience is desirable

Wat bieden wij?

• Working at one of the fastest growing lifestyle companies
• Free sports after work
• International company with a good working atmosphere where hard work and fun go together
• 27/28/29 vacation days per year
• Nice company parties and staff activities
• Premium-free pension
• Discount on the purchase of our products
• A fun job where you work with beautiful products!